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  • I started tanning at Sunchain because it was close to where I live, it has wonderful employees who are very friendly, and I wasn't looking to spend much on tanning. I spent a very small amount of time with them (we're talking two weeks) . The first time I tanned, I got a sunburn--and an uneven one at that! I was told by the girl that works there it was because I used a tingle lotion my first time. I took her word for it, but began to notice over time there were odd tan lines where clothing wasn't even covering... I first felt the tides beginning to change when I decided to get lotion elsewhere cheaper. I felt like every time I went into the place, there was a bunch of "upsell" attempts thrown at me. But what really got me is that the more I went, the more busy they seemed to be. I can understand being busy and I totally get that this is the season for tanning, but most times I had to wait were because of their slow computers. Being a first-time tanner, I did some research about the beds they were using. I found out that there were way better beds--ones that have face tanners and built-in radios! Ones that were built after the 1990's! I asked about these and was told that they have them in other locations and "hope" to get them at this one soon. My last day at this location, I tanned in their "creme de la creme" Intensity bed (after waiting 20 minutes to use it). I was underwhelmed and canceled my account the next day. I was then told that I had to pay $30 for a cancellation fee. Sooo...$60 start up fee + $24 monthly fee + $28 in lotion samples + $10 upgrade to speed bed + $30 break up fee = $152 mistake. Oh well. Could have been worse!
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