I'm commenting specifically on their delivery service. I've ordered twice for home delivery, and both times items were wrong and /or missing. The check-off sheet they supposedly use to verify correctness and completeness of your order is a joke .. items are checked off but not there, and the "order checked by" line is left blank.
I agree with another poster that the management appears to be the problem. After calling immediately to report our order being short, I was told BY THE MANAGER ON DUTY that an appropriate credit would be given. It never appeared. And when I contacted corporate Customer Service some days later, they confirmed a credit /refund was never put through. They made it better, but obviously the Arboretum site is a problem.
My advice: go up the road another couple miles toward Matthews and use the Panera near Target.