Super disappointing and awkward service.
I stood by myself at the register for several minutes before someone stopped what they were doing and came to ask if I needed help or wanted to order.
I ordered a regular cheese burger, fries, and milkshake. There was confusion about how the order went and if I could get a milkshake and fries....really? I told the cashier to ring them in individually if needed, he got some help and got it sorted out. The burger came out and the bun was freezing cold (like just out of the refrigerator) and the burger itself wasn't that warm.
Its very standard burgers in the high rent district, so save yourself the extra cost and go to a cheaper burger place for the same quality and service.