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  • I was looking for a place to get a quick hand wash around the Champaign area. Through the internet I found UI auto club car and gave them a call to see if I could bring in my car for a quick wash on a Saturday morning. The guy on the phone said they were booked up with work but would check to see if he could fit me in. I got a call a few minutes later and was that they could get my car washed if I came over. So I did! When I pulled up I was greeted, was taken into a nice lounge with fresh coffee and donuts available, and a nice gentleman began working on my car right away. While my car was being washed I spoke with an employee that was doing work on another car inside the shop. I was amazed by how many services they can perform and offer! At the end my car came out nice, clean, and in a timely manner. At the end when I was paying I found out that the owner actually washed my car himself! Now that is customer service. The team down at the UI auto car club were professional, did good work, and I will definitely be back again for my next car wash.
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