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  • I was brought to Buono's from a Groupon purchase. It's very close to our home and I was hopeful to find some good pizza. During my first experience a cute young girl was our server. She was the only server for a whole restaurant full of people and she was also the counter person that took the order. She was nice and friendly, but our service wasn't fabulous because one person can only do so much for an entire restaurant full of people. From the point we received our food she came back only at the end to give us a box and I had to go up to the counter to pay our check because we had somewhere we needed to be. I thought maybe someone had called out sick or something. The pizza was thin, cheesy, and greasy. It was good, but it didn't wow me. We decided to give it another chance, so we went back. This time we had white pizza and a sausage roll. Our waitress was the same girl. The service situation was the same which leads me to believe that they just don't have enough people scheduled to work ever. The girl who works there is nice and friendly and I saw her and the other 2 kitchen employees that were there running around and doing their best. I felt bad for them because I've worked in numerous restaurants over the years and I felt like they were set up to fail. The sausage roll came out 10 minutes before my pizza did. It's always awkward when you go out to eat and one person is completely finished with their food before the other even receives their. The sausage roll was the poorest excuse for a sausage roll I've ever seen. It was doughy and not very flavorful. If you decide to try this place stick to pizza with marinara sauce. The white pizza was bland and also not very flavorful. If you decide to try this place stick to pizza with marinara sauce. I would have liked to have had some red pepper to pizazz it up, but our server was unable to come back and check on us because she was too busy. Also I overheard at least 2 sets of customers that came in to order pizza and ended up leaving because they were told the wait was very long. I applaud her for letting them know about the long wait up front because that's the right thing to do. However, I feel like the management needs to hire some more employees because you should never be turning away people because you're too busy. Lastly, I've seen other people mention this on their review, but we reeked of and oil/smoke odor after we left. I'm not sure if there is a problem with ventilation but it was unpleasant.
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