I took my fur baby here for a grooming, the ambient is nice and small. I have a beagle and she is very protective, and loud! The front desk clerk did a very nice job of making her feel comfortable with him first before taking her back to the bathing stations. Only down side was that I had to wait around 4 hours before she was ready. After I picked her up she smelled amazing, would have wished for her nails to be trimmed a little more , but maybe that's what I paid for. If you go to their website and are first time customers you can get a coupon! :)