While searching for a new Subaru my husband and I considered buying through this dealership because it was closest to our house in Scottsdale. However after awful internet and phone communication, persistent pushing of used fleet vehicles on us when we wanted to buy new, rude sales associates when visiting, and unreasonable and inconsistent price quotes it was a no-brainer to go with a different dealership. Even if this dealership had the best deal on what we were looking for (they didn't) I would have gone to a different dealership simply to avoid the poor service. As another yelper pointed out, this dealership seems to forget that they are selling cars to actual people, not just selling cars. I felt like I was actively trying to buy a car but no one was that interested in making the actual sale. We found the type of dealership and sales associates we were looking for at Chandler Subaru Superstore where I was given a competitive out the door price quote through email and it was honored with no gimmicks or add ons when we arrived at the dealership.