Absolutely the worst company and service i have ever experienced.
my introductory rate of 19.95 with free pro install was the start of this scam companies BS
i was in an apartment and there was no install to be done, they billed me for the free install anyway
then i find out i need a 100 dollar modem to make it wireless.
maybe that's a normal practice in the us , not where i come from everything is upfront
after my 6 months introduction is climbs to 41.99 , i pay this for 2 1/2 years
. my internet gets shut off . i ask why , the 14 year old high school drop out tells me the rate was increased many many months ago to 48 bucks and i'm behind by 118 bucks.
i was never notified , i don't get paper billing and have zero reason to visit their site.
hate being treated like i don't pay my bills and hate being handled and fumbled with for an hour on the phone with seven different reps all contradicting the last sub ordinate
would strongly suggest avoiding this money clutching mafia BS.
GREED