I think that the prices at Nordstrom are a little high but the really do have great sales. I was just there yesterday and got two outfits at half their original price. The selection at the women's shoe department is fantastic. They have all the good brands and there is always stuff on sale. Plus, this is the only dept store I know of that carries Tom's.
Of course the best thing about Nordstrom's as the other reviewers have mentioned is the service. I can't think of any other department store where you walk in and someone actually offers to help you right away. So, even though I may be paying a little more it is totally worth it if I am looking for something specific since it will save so much time, effort, and stress to have them help me find exactly what I need instead of wandering around on my own getting frustrated like I do at other stores.
I agree that this particular location is not nearly as nice as the one at Scottsdale Fashion Square. But come on, its Chandler.