I LOVE Dunkin! And am a loyal customer because I love my iced coconut Carmel coffee!! But I swear this is the worst Dunkin in Arizona (been debating with myself each time to write a review and today's the day) My drink order never seems to be on point and is inconsistent.. Little ice, too much cream, not enough cream.. But what gets me even more is their CRAPPY customer service, seems like they have the worst attitudes, previous time I came through the drive thru the girl on the intercom was short and seemed pissy, got my drink which tasted nothing like how it usually does. This time I go in and drive thru was shut down(stuff happens, I get that) but it seemed like they couldn't handle it being busy. The guy working the cash register seemed like he was not enjoying being there. Either way walking in there was no warm welcome to myself or anyone while I waited for my coffee. Just is a little sad because I love Dunkin... But I'll make the drive to the chandler Blvd and 48th street (best store in az) one and have my coffee made correctly and feel welcomed!