I'm currently writing this review from the train itself..we've just gone through Belleville, ON station en route to Toronto from Montreal. This is my second time taking VIA roundtrip and really experiencing Canadian rail travel (with the exception of VIA's long distance trains to Vancouver and Halifax, haha)..I have to say that I am never not rather impressed by the comfort, level of service, and organization of this company as opposed to Amtrak which though I still love it, has a lot of improving to do and could take a few lessons from VIA Rail Canada. We're speeding at say maybe 95 mph down the "Corridor" towards Canada's largest city and I'm quite enjoying myself.
The conductor/travel rep has been incredibly cheery and polite and has made the trip that much nicer, I've enjoyed a cup of tea and have decent room for my legs and computer bag. I didn't scramble for a place to put my little suitcase upon boarding in Montreal as the areas at the end of the coaches for baggage are quite a bit larger than those on Amtrak. The WiFi on board these trains is actual reliable and consistent unlike the rather pathetic form of it that they have on Amtrak. I believe that the router is actually ON BOARD the train on VIA like it is also ON BOARD the buses like Greyhound and Bolt Bus (USA only) unlike Amtrak which relies on service towers proximate to the tracks (how proximate, we don't know) which don't guarantee connectivity that would allow you to get work done or whatnot. Even if there isn't a router in each car on this train, it is still worlds better than Amtrak's and even those on the buses. Boarding staff in Montreal were very pleasant and helpful. They didn't have the "this is my job and get lost" attitudes that I am so used to..VIA rail cars are very clean which is something you don't always get with Amtrak. Mind you, this review is not meant to dis Amtrak, it's just that I am from the US and am a student in Montreal right now and Amtrak's Adirondack service from New York to Montreal is what I have to draw upon. Rail travel seems to be more of a priority in Canada than in the US.
This won't be my last trip on VIA for sure. I love trains and taking the train and this is partially why.