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| - I have stayed at this hotel probably more than 250+ nights since 1995. It's been a Crowne Plaza, Holiday Inn, Wyndham, and now a Marriott. What hasn't changed is the irreplaceable proximity to everything business, entertainment, and sports in Phoenix. There's no better location to downtown than this. It's been remodeled several times and still needs some updating. Until recently there was a Starbuck's on the ground floor - now about a block away. Rates in the high season can be high but in Phoenix in January who isn't prepared to pay more for the fantastic weather. Since becoming a Marriott rates have increased - that irks me. But off season rates for great rooms can be very reasonable. I've always found the staff to be very accommodating and receptive to working with you on better rates.
For years my complaints have not changed. Valet parking at the hotel is too expensive and TV selection is poor. I'm not sure why management doesn't do something about these deficiencies.
Everything is a trade off. There are more modern hotels. More luxurious hotels, better gyms, better pools, better room service. But all for a higher price. Generally, this is a great place to hotel.
Location, location, location. Nothing beats this hotels proximity to everything Phoenix.
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