I have shopped at babystop for the past year, believing in the value of supporting local businesses and willing to pay slightly more for it. I love the quality of the products at Babystop and have a crib, carseat and various toys and clothing from the store. However, I recommend spending your money elsewhere, especially if you may need customer service after purchase. With each visit, the owner has left me with the impression that my business is not appreciated and that providing assistance to me is a definite bother. As a result, I'll buy big items from Buybuybaby or Amazon, where returns are easy, and I'll get my toys from Playtime Oasis on N Scottsdale Rd and Thunderbird, where the owners are delightful and welcome me into their store - even if I'm simply browsing.