I stopped here on my way home from shopping with my aunt (visiting from out of town), and before I had to go to work.
It's a Monday afternoon, around 1 PM, they weren't busy, but had people in the chairs. We were told it would be just a few minutes....
I was put at a manicure station to let my nails soak, and I sat there for about 15 minutes. The lady finally came over and started working on me; two nails in, she got up and went to the front of the salon. My back was turned so I wasn't sure what was going on, but my aunt was getting irritated because they hadn't even started her let alone offer any kind of service to her.
When I turned around to see what the hold up was, the manicurist who was working on me had gone up to massage another customer's arms....whom of which was already being worked on.
My fingers were pruny, and it was already 1:55 so I got up and left.
I wouldn't give them any stars if I could.
Their name has been changed too; it's now called "Beauti Nails Salon". Never again.