This Ben & Florentine doesn't offer much more than other breakfast restaurants (e.g. Cora) in the great Montreal. In fact, nothing that they have on the menu is amazing, nor revolutionary. Preparing eggs does not require any kind of fancy degree, therefore everything that Ben & Florentine offers lives up to expectations. The main reason why I visit this restaurant so often? Its location is extremely accessible - Walking distance from McGill University and from several Metro stations.
The reason why I am only giving out 3 stars to B&F is because of the inconsistency of their service. Sometimes, incredibly rapid and efficient. Some other times, slow and incredibly rude. Being in the customer service field myself, I do understand that rush hour can be a bit overwhelming and stressful to employees. However, it should not give those employees the right to be impolite towards customers. Sadly, some waiters at B&F have not yet realized that fact, which costs them 2 stars! Whoops!