I'm typically a fan of this restaurant. I'm glad they put free salad with lunch back on the menu; paying for a salad was nuts. Food is always what I expect. They remember me and several know me by name. Lately, however, the hostess staff seem incapable of seating people. The restaurant was virtually empty at 11:30 am on a Saturday, but the hostess had people lined up in the lobby. (Apparently, not enough of their wait staff came to work on time and they were short on servers.) It was chaos. The place is always clean, even the restrooms, and I'll definitely go there again. But they need a better hostess process.