Reader be warned: This is a negative review but it is based solely on my experiences on Tuesday nights during the Geeks Who Drink Trivia. If you don't plan on going this pub between 8pm and 10pm on Tuesday this review likely won't be relevant for you save for the good points.
I have been to this pub many times during trivia on Tuesday nights. The beer is good, the food is better. The trivia is best.
The friendliness of the staff is awesome. Everyone has smiles and seems to want to do a good job. Unfortunately once the place swells with customers for Trivia you are out of luck if you want things like drinks or food in a timely manner. I am saddened to say that I've had only one positive experience as far the service goes for the many times I've gone on Trivia night. I've had almost every flavor of awful service dispensed to me. I've had servers never come by to take orders, servers getting the wrong orders, servers not coming by for 30 minutes or longer to replenish drinks and servers taking orders and then never putting them in to the kitchen. Thankfully I've never had a rude server. I really believe their only problem being shorthanded on Tuesday nights. The unfortunate consequence of this is if you show up at 7:50 for 8pm Trivia you likely won't be able to have food or drinks until 8:30 as the staff just cannot cope with the volume of customers brought in by the weekly event. They also frequently run out of certain beers and sometimes have a limited menu (if you are lucky enough to be able to get your hands on a menu). This has been ongoing for months. It's really disheartening that nothing has been done to match the need for service on these occasions.
To complete this criticism sandwich: The food is very good. The pizzas are amazing. I highly recommend any pizza they have. Wurst and Tots is another favorite and their breakfast sandwiches are all worthy of a 5 star tasty rating.