Went in tonight and was "served" by Rob. What a nightmare! It was almost like we had to beg for service as he dropped off our drinks and then ignored us. My friend cashed out the money he had in his poker machine simply so he could get Rob over to take our food order. A little while later the food shows up, we eat and continue to work on our drinks... we never see Rob until we flag him down for the bill. When we get the bill we notice he has charged us for our drinks and ask him why? He proceeds to throw out all kinds of attitude and says you weren't playing... only people who play get drinks comped. He then says my friend was only betting 1 credit at a time and thats not enough. Maybe if he had checked on us once in a while he would have seen that we both had money in the machine and were playing the whole time...I know I lost $40 that should more than cover the 1 beer I drank. The sad thing is that if he would not have acted like a major jerk I would not be so upset. When you work on tips your service is what makes you money. Yelp says I have checked into PT's 33 times... I'm pretty sure Rob has helped me more than a few times and I have always played while I was here. To accuse me and my friends of trying to cheat him out of a free beer is unacceptable. I know now why this place is empty all the time.