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  • Went here for a work event with 25+ people in the Shotover Bar portion. We arrived a bit early, and the bartender was clearly annoyed. The service was mediocre at best. My bill was 250.00, given we were a large group I assumed the gratuity is added in as normal is so I added an extra 12.00. The bartender approached my entire table and announced that I only gave her a 4% tip. I was mortified. I was a bartender for many years, I understand tips are a big part of your earnings, but never in my entire life would I do such a thing. After I gave her a 40.00 tip since I was shamed into doing so she announced to the whole table it was a mistake, but at this point it was over kill and made the situation equally awkward. In future if she feels so entitled to a tip perhaps she can approach it with more respect, courtesy and discretion. It was an honest mistake I will never attend another event here with my team again, very disappointed.
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