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About: http://data.yelp.com/Review/id/aIIwu_i5FjizuxykmT241w Goto Sponge NotDistinct Permalink

An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2013-04-11 00:00:00 (xsd:dateTime)
itemReviewed	Custom Built Pizza
http://www.openvoc.eu/poi#funnyReviews	2 (xsd:int)
rev:rating	2 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	4 (xsd:int)
rev:text	I have been to custom built 3 times now the first time was before my yelp days and I boosted all over facebook about it. I let all my friends and family know how awesome of a place it was as well as how awesome the customer service was. I think things have changed since then. Allow me to elaborate, the second time I went to custom built I quickly left the restaurant and choose not to dine there because I was turned off by this one employee today I went back and have found that the employees name is Larry. The time I walked out was because Larry was on the phone in the back and came out front to greet us. When he came out he was holding his cell phone in his hand and asked to wait a second as he finished his call, we didn't see this as a problem so we patiently waited. When Larry returned he had his cell phone in his hand and was hanging it up he placed the phone on a back counter came to the front and asked what type of dough we would like to choose. He quickly grabbed a regular ball of dough and was about to start kneeding it when I stopped him and apologized to him and told him loud and clear that I could not dine at his establishment since I did not see him wash his hands and we walked out. Bummed out by the incident I still did not want to simply stray away because of one employee so I told my wife we would give it some time and try again. Well we did and we re-tried today. Like I said previously today the same employee that I walked out on was there and he was at the door. I take it that he did not remember the incident as he did not even recognize me. I thought that was great so that I could try and get a new experience and try and forget about the previous incident. I have to say the evening staff that first introduced my wife and I to custom built was exceptional they were up beat and seemed excited to just make a pizza. Today it felt like it was Monday and things were just crawling. If it was not for that one awesome employee that was genuinely happy to be at work I would have walked out once again that employee's name is MOE and the first thing that he did when he saw us and asked us the dough we wanted was go to the sink and wash his hands!! I quickly pointed it out to my wife and said look at that exceptional employee that is washing his hand prior to preparing our food. Moe quickly keeded out the dough and placed it on the order line to get prepared. Excited by a happy employee this made me happy and I quickly remembered the first time I went to custom built. I said to the gentlemen that was preparing my pizza the first time I came here the young man that assisted me suggested to try and get creative instead of having the same mundane pizza. He suggested trying multiple sauces and I remember him saying you can split this pizza into 16th's to try and give us a challenge we love challenges. When I mentioned this to the guy that was helping me today he seemed a little put off by the whole thing and even said I don't know why he would suggest trying so many different things. I ordered the pizza in 3rds so that I could try the different sauces 1 pesto 1 alfredo and 1 spicy. The guy seemed very uncertain on how to spread the sauces in thirds so he just made circles that ended up bleeding into each other in the cooking process. I layered and layered my pizza with topping after topping after topping. I always have fun in that part I feel like I'm a kid again when I get to pick and choose. My wife placed he order and I went to pay. When I was paying Larry was at the cash register and I told him that I forgot my belly card but had received the message that all custom built pizzas were 6.95 for the month of April. He said ok and then I showed him my yelp 10% off for checking in for the first time he again shook his head to which I thought was a clear sign for him acknowledging it. I paid the tab and was just handed my change. I thought that was a bit odd so I asked if I could have my receipt. Larry printed a receipt and gave it to me, I say a receipt because I was unsure if it was actually mine I paid with a $100.00 bill and did not nee that on the receipt and I also did not see a discount. I didn't want to be rude and be like YO! WHERE MY DISCOUNT SON!! so I just kept quite and said to myself the food will clearly change my mind and it will be worth every penny. Well I got my pizza and it was totally not what I expected the sauces had all bleed into each other and I could not tell the difference from what was pesto what was spicy and where the alfredo started and ended. Also today I watched as Larry was at the cash register and then went to make a pizza for a guest with out washing his hands AGAIN!!!! SOME ONE NEEDS TO GO OVER SAFE FOOD HANDLING WITH LARRY BEFORE HE GETS SOMEONE SICK!! I don't know if I can try custom built again and I was a fan :(!
http://www.openvoc.eu/poi#coolReviews	1 (xsd:int)
rev:reviewer	Joshua

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