I'm writing this review because I checked this place out for the first time last night before the Suns game with my son and his friend. After being seated we basically weren't assigned a server. Waited 15 mins for a beer, finally flagged someone down. Got our beers....still no server. I finally flagged down the manager and explained the situation. He was awesome! Took our orders, assigned a server, who also couldn't have been nicer to us after discovering the mix up in assignments ...which I understand happens. What I was SUPER impressed by was how quickly they took care of us after that, excellent customer service. Top it off with some VERY yummy burgers, buying us a round of beers for our inconvenience, we ended up having a wonderful experience. I'll definitely return and recommend to others!