I purchased a Groupon not sure what to expect based on the reviews. I received prompt return calls, excellent customer service and reminder calls. Excellent detail though there was a misunderstanding in regard to my seats being cleaned. Devon phoned wanting to make it right, offering the service for free. His employees (brother and sister the first time) were prompt and professional. The two gentlemen who came out for the seats, (also prompt) cleaned the seats and were gone before I could tip them. Excellent company to do business with. Thank you! Suzan Z