I would give ZERO stars if I could! Do NOT do business with Nathalie's Thrifty Pet Grooming "Salon" in Vegas!!! I had a Groupon and an appointment today; they failed to mark the appt down on their calendar, then refused to accept the Groupon, then the groomer proceeded to CURSE AT ME, calling me a "f***ing moron for not reading the fine print". I spoke with the owner and she DEFENDED the groomer AND the name calling! Awful customer service and terrible business management!
P.S. If you read every negative review the owner is on there arguing with the customer, just like they complained about in their review, further validating that they are awful at customer service, understaffed, and the staff they do have are rude and disrespectful and don't care about the people spending their money or the countless animals running around and peeing/pooping all over the store!