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| - When we arrived the man at the front desk was so unfriendly it actually took me back... I can't remember feeling more unwelcome when I checked in ANYWHERE. The carpets are filthy when you exit the elevator to go to the room... but the worst part was the bartender. We had attended our sister's funeral earlier in the day and on our return to the hotel we decided to go to the bar for a bit to wind down... it was 8:30 pm and the bar was supposed to be open until 10:00 pm. When we walked in the bar, it was obvious the bartender was irritated that we were there. We asked if he was still open because of his body language and he shot back something about "for a little while"... when we were ready for another round he was really irritated, although it was not 10:00 pm yet, and a few other people had wandered in... but what he did next actually made my jaw drop. He turned the rock & roll music up so you couldn't hear each other speak... so my sister motioned to him (nicely) that it was too loud, and asked if he could turn it down (it was BLARING) and he yells "HELLOOOOOOO, you're in a BAR!!!!!!!!!!!!!!!!!!" at her. It was surreal. After that he turned it down. I think he realized he really stepped over the line... and as we were getting up to leave he tried to smooth things over because he was eavesdropping on our conversation about our sister's memorial... he interjected that his sister was some kind of clairvoyant or something weird like that, and added that "there is something beyond this", and hoped that comforted us. All in all, more inappropriate that I could ever even imagine or dream.
Checking out was ridiculous. I said I wanted to check out and apparently only the manager can do that. So, we waited and waited and I finally said we didn't have any room charges and they nonchalantly said it was fine then, no need to check out with anyone. It would have been helpful if the useless body behind the counter would have asked if there were any room charges so we didn't waste 10 minutes waiting for the manager. All in all, a poorly run hotel with terrible service.
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