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| - the customer service today at pita jungle was horrible.. I like pita jungle's food and our waiter was fine.. but the HOSTESS and the manager KEVIN really need to learn some hospitality and concern for REGULAR customers... i frequent this place way to much with my hubby and girls and that is why i guess Im writing this now.. our table was becoming the hang out to 4-5 bees.. we asked to move inside because we literally could NOT SIT STILL but our food was being SERVED at that moment.. my 4 year old was freaking out.. i was freaking out that my 10 month old baby would be stung.. so moving inside was the best option. the waitress serving the food was like "OMG, lets get you inside this is not good" but as we came in, the hostess was PISSED about it and rolled her eyes and acted very young.... they had an open free table at the moment. so figuring that our food was out and getting cold they would sit us at the open table asap.. but the manager came over to tell us we would have to wait in the waitlist line again to be sat because other people need to be sat too..... but we were already sat..so we basically pleaded and tried to convinced Kevin to please let us sit at the open table, our food is out of the kitchen already... all our hands are FULL.. we all have drinks in our hands..also a child in mine, Im in a back brace so it is not easy trying to juggle her and the drinks and whatever else was at our outside table.. he said "sorry but we CANNOT sit at the table.." but will move us around to the bar when room opens.. my MIL said, "no, we cant really do the high chair there, please can we just sit at the open table now so we can eat our food that is out" he said.. "no""well wheres the bees even at?" "do you want me to stand outside at the table and fan them away while you eat your food.." we all looked at each other. Nooo, thank you..we just want to sit inside away from the bees at that open table, so we can enjoy our food and get my kid to stop freaking out about the bees... and our food is getting cold now! my MIL says, "i love bees, Im a gardener, we just literally cannot sit still and eat because they are swarming us, there are several of them out there.. KEVIN the manager says... "yea..well i love Americanos and coffee and things like that".... (you should have seen my face).. WTF kind of comment is that in the first place.. NEVER HAVE EVER experienced such attitude and NO hospitality at this place.. We all know pita jungle likes to put off that super trendy ATTITUDE thing but this bothered me so bad im writing a review about it.. so KEVIN please work on respecting your costumers that may have issues with bees..and dont be D-BAG to someone else trying to get away from them.. i understand other people are waiting to sit and eat.. but we were already sitting with our food coming out of the kitchen being served at the exact time we were trying to move.. its not our fault about the bees. but its your fault the way you handled it and the responses you gave.. you literally could have said... "Oh no let us help you out and get you sat inside ASAP," or "It will be a few minutes, we will remake your food" instead of the little snotty remarks like..sit and fan our table for us. sureeeeeee come sit and fan our table the entire time while we eat... thanks buddy. and then he says to the hostess... UGH well i guess its happening! all pissed off sounding.. i guess put them there at the table... and as we sat at the table in the moment right then, 3 OTHER tables opened right up for those people waiting on the wait list! please understand we were already sat, our food was out of the kitchen and we had babies being attacked by bees. and there was an open table inside regardless if the hostess was planning to put someone else there... this place is one of my favorites so i was pretty sad about the way they came off..i was excited to show my MIL and brother in law.. but clearly they were not impressed and sadly only from the people working....
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