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An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2010-12-15 00:00:00 (xsd:dateTime)
itemReviewed	Boston Dental
http://www.openvoc.eu/poi#funnyReviews	8 (xsd:int)
rev:rating	1 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	9 (xsd:int)
rev:text	I went in for an appointment at the Lake Mead offices in Summerlin so I could get my teeth cleaned. Originally I had scheduled the cleaning and exam for the same day. Unfortunately my COBRA was not in place so I had to wait. I tried to schedule another appointment for a cleaning but was told the hygienist I wanted was not available and I had to see a doctor first. I scheduled an appointment for Dec 08. The first glimpse of what was to come came when I went to the front desk. I was offered an oral cancer screening for $65 which I declined. The receptionist then told me how a friend's family member was diagnosed with oral cancer and their life was saved (or something to that effect). I again declined. I should have left right then. I filled out the paperwork for a new patient even though I had been at the office in the past. I went to a different dentist after my initial visit in 2006. I had a full set of x-rays and was seated in an exam chair. The dentist came in and introduced himself and made some small talk. He took a moment and looked over my x-rays and then started an exam. Within a moment or two he asked the technician to look at the full sets of x-ray's on the screen and proceeded to tell me that I had significant calcification and I needed a deep cleaning. I declined and he informed me I would need to sign a waiver that I was going against his advice. He then left and I waited for the next person to come in and finish. In around five minutes or so the hygienist I had originally requested (because she was recommended by a friend) came in to discuss the deep cleaning. I again said no I was not interested and she asked why. I informed her that I had had the service performed in the past and really viewed it as a way to increase charges and revenue. She said that the dentist had measured the depth of my pockets, etc. and had recommended the deep cleaning. (In fact he spent very little time actually examining my teeth and did not seem to check the pockets with any detail) She then proceeded to give me her spiel about what the deep cleaning entailed and that even with a signed waiver they could not do a normal cleaning for liability reasons. At this time I left. In the past I worked in retail and am familiar with the practice of up selling products and services. I have worked with people who have really want to sell you something and would use whatever persuasion they could come up with. In some cases the persuasion used bordered on lies and half truths. Anything for the sale. I have never experienced this type of pressure sales in a supposedly "professional" setting. I was offended by the attitude from the beginning at the reception desk through having the hygienist take the condescending attitude of "we can't clean your teeth unless you have the deep cleaning the dentist recommended." I am over 55 years old and doubt very seriously that any further decay of bone and tissue could be linked to having my teeth cleaned normally at Boston Dental in 2010. In fact I contend that the refusal to clean my teeth is much more actionable. I am sending this information to my insurance carrier and will spread the word in as many places and using whatever avenues I can that the practice is not customer focused and you are only in it for the money rather than what the customer (patient) wants.
http://www.openvoc.eu/poi#coolReviews	3 (xsd:int)
rev:reviewer	Jim

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