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  • I only gave an additional star because I love Panera's food. Customer Service here is horrible!!! So unprofessional. My cashier was ok but her coworker friend was TALKING to her while I was trying to order. I was struggling to concentrate on what I was saying until I just paused until she felt like she was done. I followed it up with a dirty look because I specifically wanted her to know how rude that was!! Waited for my food for like 10 mins and the woman who preps the food was giving the cashier tips out loud on what she was doing wrong. That is something that should be addressed privately. Not in front of the customers Last but not least when I picked up my order I got an awkward stare from the girl who runs food to the tables. Guess she had to tell the food prep lady something and was waiting til I left to start the gossip. She looked at me like she was ANNOYED that I took a sec to put my straw in the bag, my drink and purse in one hand, and bag of food in the other hand. So RUDE!!
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