First of all, look no further than Hays for your AC/Heat needs. After two years and 4 technicians trouble shooting the issues and quotes ranging from 3K to 11k - finally we have Jim Clark from Hays. This man knows his business. He literally found the issue in 15 minutes! Not only that, he taught me a few quick tricks for cleaning out the register filter!!!
Jim Clark is ethical, knowledgeable and has a moral compass! I am serious when I said that 4 technicians have looked at our AC unit which is only 5 years old and in good working condition. We were told we needed new duct work - a new unit (9k), a duct cleaning and aerospray (3K)... we were offered payment plans!!! We had already put in new windows and sprayed R-40 insulation in the attic and still were having trouble with one side of the house not heating or cooling.
Jim found new insulation in our vents, crawled up to the attic and found a very obvious 16" duct that used to be hooked to a swamp cooler - Simone had taped it off and the cover had blown off - we have been hearing and cooling our attic for 2 years!!! He sealed up the duct and was on his way!
I can't say enough about his man - I literally hugged him when he left!