Menu and food a both usually pretty good, but clearly the owner is CHEAP as hell. There is ALWAYS only ONE person working and they're ALWAYS BUSY. I know the importance of keeping your over head down but that's unacceptable. Even if you try to call ahead, they don't ever answer the phone and when they do they put you on hold just t eventually hang up on you themselves. I imagine the employee's would be a lot friendlier if they weren't being treated terribly by customers who can't understand why they have to wait so damn long. Corporate ought to consider who they allow to open franchises with their name on it.