The staff for Dr. Oneil is nothing short of a nightmare at best. My current issue is dealing with trying to get an $85 deductible payment that should have gone to another dr..
The appointment voice mailbox has been full for weeks, leaving NO options for the ability to make an appointment OR to deal with any other issues because messages or emails aren't answered appropriately either. My frustration level is at a high. My dusgust for the lack of professionalism is to the roof. I have heard compliants while waiting for my last appointment by two patients. When I confronted the "medical assistant" about it, I received an abstract ridiculous response. As a result, I am forced to find another surgeon, in the middle of a medical issue. And I'm sure I will have a long battle to try to retreive my money back.
How disgusting and disappointing can one office be? Does dr. Oneil have a clue???,