| rev:text
| - The service here was god awful and the waitstaff were blatantly racist against non Asians.
I had made a reservation for two large tables. I called a week in advance for a Sunday dinner. It was an early reservation for dinner as well and when we showed up the place was fairly empty. They showed us the huge lobsters and then it all just went downhill from there.
FOOD: We ordered the set menus for each table where the lobster is cooked 4 or 5 ways. It was very disappointing. The steamed lobster had small shell fragments throughout, the deep fried lobster was fried to shit - one of the claws had little to no meat inside. The lobster soup was so thickened with cornstarch we couldn't taste anything else. The lobster rice was dry and the portion was small. We question if the kitchen even cooked the same lobster they showed us at the beginning. We actually needed to order three more plates off the menu to satisfy the table - these dishes were also not done well. Very poor value and quality of food.
SERVICE: The waitstaff did not bring us water, failed to bring us tea, did not clear our plates throughout the dinner such that by the end of the meal we literally had 36 dirty plates on our table. I asked the waitress to clear the plates and she took away three plates without acknowledging the request. Incredibly rude even for a Chinese restaurant. We brought a cake and they didn't bring us plates for that either, once they gave us the plates, they didn't bring us forks. It was TERRIBLE throughout the entire night! Even when the restaurant was empty at the beginning!
Not to mention this gem: one of the tables received red bean dessert, and the other table did not receive any dessert, so when we brought it up to the waitstaff they told us they would pack up the dessert for the table and give it to us as take out! Excuse me, paying $500 a table, it's preposterous to suggest such a ridiculous thing so they could turn over our table. If there is dessert that we paid for, you serve it. It's not our fault the staff did not serve us in a timely fashion. They tried to rush is out of there without even serving half the guests the full meal!
In addition to the food and service, the management here is OPENLY racist towards anyone who is not Chinese. The menu is in Chinese and if you ask for an English menu they will tell you that they don't do "gwai Lo"menus because they don't know anything. The waiter literally declared this statement to the entire table when he put down the menus. This was Very disrespectful considering we had Caucasian people sitting AT the table when this is occurred. I read another review about this happening to other customers but didn't think that this would happen to us. Clearly they don't care about their customers and there's a pattern here of disrespect towards certain groups of people.
Given the price we paid for dinner, it was overall just awful. It was about $500 per table. Even if the dinner was $10 a person, it was still shockingly poor. Never again. I hate writing this but people need to know about what a negative experience I had here. Please support a business that will respect you as a customer and that does not engage in racist activities.
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