I called here to see about bringing my bike in to get the chain tightened. I spoke to Dan and he let me know that the guy who does that stuff is on vacation so it would take longer than normal for it to get done. I was fine with that so brought my bike down. When they inspected it, found out I need a new chain and sprocket. The guys were nice and let me know it could take a couple days and I was ok with that. I wasn't in a big hurry.
Called a couple days later to find out status and they said should be done the next day, which it was. Got a call first thing in the morning that it was ready. Went to pick it up and spoke with Travis. He was nice and helpful and I didn't feel taken advantage of or anything since I am a woman. He went and got my bike and Dan came out to make sure I got helped and we sat and talked for a little bit. They let me know what I need to do to keep the chain up.
I never felt like your the stupid girl, don't know what your doing etc.. Dan made me feel very comfortable and even said if the chain loosens a bit, which it may, just stop by and he will get it done right away. This def helps me want to come back because I don't need guys feeling the can scam the girl. Being helpful, trustworthy, and explaining the issue is what matters. I can tell when your being fake. Will def recommend this place and come back when needed.