4 stars only because I enjoy this place for a specific purpose.
I see a lot of p----ing and moaning reviews about the sandwiches, and in many respects I would agree. It is overpriced, and they are just sandwiches. You are also in the Camelback corridor and right on the brink of the biltmore area, so one should not be surprised about the prices. That having been said, I typically do not go here specifically for the food.
As to why I am a fan, the wine selection and folks who work the wine room are fantastic. In the spring and fall months this is a great place to go with a group and just enjoy some drinks on their patio.