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  • As a ramen fanatic, I've tried most of the ramen shops in the city. Kenzo is a chain that started with the yonge and steeles location and expanded its way down. To be fair, Kenzo is not the most authentic ramen with its Korean influenced flavours. As such, I am basing this review purely against its other chain locations. Kenzo versus Kenzo. First, let's start with the service. Service is non existant here like most other asian restaurants. This is to be expected, but I've had much better service at their other locations. The waitresses here looked like they hated their jobs and wanted to be elsewhere. No communication whatsoever. Simply hands me the menu, walks away and starts talking with their co workers behind the counter. No "hello, how are you?" Or "here's the menu, would you like some water or tea to start?" Onto the food. I ordered the netsu ramen which is a spicy ramen. This is my standard go-to menu choice when i visit kenzo. The waitress comes over, places the tray on my table without a word, and walks away to chat with her coworker once more. The netsu ramen comes in this big bowl filled with noodles, ground pork, and veggies. I'm used to walking out feeling quite satisfied after having one of these bad boys, and for 10 dollars, it's not a bad deal. At this location however, the netsu ramen, or shall i say beansprout ramen, was very disappointing. The amount of noodles in the bowl was shockingly little with the beansprout to noodle ratio being 2:1. No joke! Furthermore, the owner lady (it was obvious that she was the owner because she was berating and yelling at her employees) looked as if she had dung under her nose. Seriously! I swear i've never seen such a miserable person. All in all, this specific kenzo location left me with a bad taste in my mouth and i left feeling hungry. Very disappointing in every single way. On a positive note, the food came out in 3-4 minutes as usual. Excellent if you want a disappointing meal in a rush!
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