This would be 1 star had Andrew our waiter had not tried to correct the service failure. After hour being seated we actually watched table across from us be seated after us eat pay bill and leave before we even received our main course. Ordering never ending pasta bowl one would think that is pretty pre made basic stuff they have available to serve. Andrew advised kitchen was having issues and basically reason for problem. Manager Tanya was nice however offers a coupon for free appetizer next time we come and dessert free to take home. Would have preferred discount off meal after spending 2 hrs there. We did have 5.00 off coupon that was not applied to bill, after being up since 3am to go to work and 2 hrs in OG was willing pay bill get out and go home @6:30pm. Thanks Andrew for trying to make up we appreciated it, however OG will be long time before our feet will step foot in your establishment.