This airlines does not deserve a one out of five; it deserves a infinite negative! Delayed flight for no fucking reason; no earlier flight; customer service is useless; charge extra for everything including being able to get your seats assigned in advance and carry a decent carry-on bag; I had to take a little bag for my trip or it would have cost me $100. You may think you have a good deal but this is one of those examples of where you end up paying more to get simple services; if tickets come w/ a package then watch out for some of those travel companies who want to include spirit flights in your package.
Btw; don't care about your $50 vouchers for my next flight due to my inconvenience because I am never using this airline again! I just want my flight to arrive on time or for you to get me into another flight so I can get to my destination on time.