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| - This location is consistently terrible. Typically, I simply don't return if the service/food is bad. However, I like Wendy's and this one is very close to my house. So I have continued going despite the fact that they get my order wrong every...single...time.
My orders are always very simple. Usually, I get either a salad or the $4 deal. Every time I get the meal deal, I order spicy nuggets. I actually receive spicy nuggets about 25% of the time. I often order the apple pecan chicken salad, and they almost always forget to give me the pecans. Today, I ordered a full size taco salad. I received only one sour cream, which is common, and my small cup of chili was LESS than half full. Second time Ive had that happen. It was like they scraped the bottom of the pot, didn't have enough, and didn't care. Keep in mind that these are the most consistent issues. There are plenty more examples. Missing food, sandwiches prepared wrong, missing straws/condiments/utensils. The list goes on.
It is evident that these people have no investment in customer satisfaction. I just want to be able to go the restaurant I like and get what I pay for. This particular store seems incapable of delivering. I'm throwing in the towel. I'll drive a few extra miles if they'll get my order right.
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