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| - First I need to start by saying this review is specifically for their ER exclusively, and in particularly under Dr. Vincent, as we have had previous, very positive (although not exceptional) experiences.
We just spent 7 1/2 hours in the hospital for my girlfriend's severe abdominal pain and were sent home without a diagnosis, guess at a cause, or treatment plan.
The nurse who placed her IV was inexperienced and collapsed a vein in one arm and made a bloody mess with the other. Upon coming back from a CT scan, my girlfriend noticed her vein further up in the arm had become inflamed, we questioned it and the doctor blamed it on her recent pregnancy despite the inflammation not being present until after the IV was placed.
It seemed that rather than doing a Urine test, blood test, CT, ultrasound and physical exam in quick succession and seeing what the results were as they came in, they had us wait for each result before giving her the next test, which we would have to wait extended periods of time to be administered.
Finally as we are waiting for her Urine test to come back (yeah, the urine test was the last test they did... how is this even a thing to do a CT and ultrasound before a urine test!?) at which point I'm exhausted, my girlfriend has no relief and no answers, and our two young children are uncomfortably sleeping on various chairs in the room so I step out in the hall and ask if we are almost done I get the response "We are getting to you when we can" and I say that we have 2 kids that have been there for the better part of 8 hours and Dr. Vincent responds "Well maybe you should of taken the kids home." I didn't say anything because I try to be respectful in public places but I should have told him that if I would have know that I would be there for 7 1/2 hours, I would have taken them home and that if I would of been aware of his inability to make a diagnosis or provide treatment , we wouldn't have come at all.
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