Great customer service and excellent turnaround time! They took time to understand the issue (i.e. broken glass on the phone, but no discolouration). No one else had bothered to ask this very important question. They fixed the shattered screen on my Samsung Galaxy smartphone. Mazi at the front desk helped me. They are able to work on Samsungs, iPhones, blackberrys etc. and I have already recommended them to my friends.