So I've been to this place twice, the first time was a bar crawl and the second time waiting on a reservation at another restaurant. The first time we arrived late so we were only there for a short period. In that short period, we were greeted immediately by waitress and she tended to our needs. The second time the same waitress greeted and assisted us. It was trivia night, which we wish we could have partaked in the activity but our reservation was ready. As leaving, we encountered a regular of trivia night who gave us the run down on how it works. We were intrigued and definitely plan to attend in the near future. Additionally, I love sushi and we love to try theirs. I believe the waitress name was Amanda. She really knows the concept of customer service and how the the first 5 minutes determines how individuals view their experience.