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| - The Worst Dining Experience
I just returned from a night at the Wheat Sheaf with my friend. I am a server myself and find that I generally am very empathetic towards restaurant staff as I know how busy things can get late at night. To begin with, the service was HORRIBLE, even for a bar setting. The man took a very long time to come greet us and throughout the whole dining experience had a horrible attitude as if we were making his life difficult by our simple presence, not once looking us in the eye or making it obvious that he actually heard what we were saying.
This however, does not begin to cover what I just experienced. Being a server and originally coming from British Columbia, I will admit that some of the liquor laws are a bit different out here in Ontario. My friend and I ordered a bottle of wine, and had about two glasses worth left. As the bar was closing, we decided to take the bottle with us home, as we have always been able to do at restaurants before, and as servers in British Columbia and Ontario we have allowed our tables to do. They had started to put the chairs away and asked us to settle up, so we assumed we had to leave and thought it was normal to take the wine home with us. The server had originally brought us the bottle already opened and without a lid on it, which I personally chalked up to him just being an uncaring server and expecting us to finish the bottle which in the end we did not. As we were walking home (we live next door) the server chased us down at the entrance to our condo, yelled "HEY YOU!" in a menacing voice, snatched the bottle of wine out of my hand, and started marching back towards the bar. I followed him inquiring what was the matter and as he began yelling/speaking sternly and rudely to me. Obviously this made me quite upset as in my mind I was doing nothing wrong, and the man refused to even have a conversation with me. Once we were back at the bar he disappeared and I ended up talking to another server and the owner.
I learned that at the bar they have a different liquor license than the restaurants I have worked at, which I was not aware of. I explained the situation to the server and owner, who were attacking me and telling me that I was risking their liquor license by leaving with a bottle of wine. Which as I have stated I was not aware of nor was I intending to do. However, the owner out of spite had dumped my bottle of wine. I asked if we could have the rest there at the bar then, but they refused to pour the last two glasses to my friend and I, and rudely told me they did not care that we had paid for the wine. That it was our fault as we had walked out with it.
JUST TO CLARIFY I had no idea that this was against their liquor license, nor was I trying to be sneaky and possibly get the bar in trouble. As a young woman I have never felt so disrespected and undermined by male servers/ restaurant staff, and unappreciated as a customer. I have never received such horrible service or encountered such unfriendly people at a restaurant setting before. There is a certain way to deal with misunderstandings such as this and the way I was treated was not one of them. Reading the previous reviews I can see that some have had enjoyable experiences at this bar, and I am upset that I did not encounter this version of the wheat sheaf. I will never be returning, and am posting this review as there are many bars on this intersection and I recommend avoiding this one after the experience I have just had dealing with the owner and serving staff.
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