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| - They need more help in service !!!! I've been here maybe 5 or 6 times over the course of a few years. Most of the times were because of Ichiza being too long of a wait or forgetting to make reservations there. This particular night a friend wanted to go , so I agreed, hoping to see a new and improved place. Wrong !
We went on a Saturday night. The place wasn't crowded, maybe 6 tables full max. There were two waitresses working and a guy sitting at the counter helping out whenever he wanted ( maybe owners kid ?? ) It started alright when the waitress came by and got our order. When the food started coming , she didn't bring any plates or utensils. We got it after waiting a few minutes when a different waitress brought another round of food. While she was there we ordered some Kurosawa sake bottle. During the course of our wait for the other orders , I observed, us getting the wrong plate of food, having to reorder because waitress said we didn't order a certain dish, never getting the sake ( she said they were out, blamed that other waitress who took our order was new) , table next to us also asked for extra bowls and never got it ( had to get up and grab it themselves).
The food and prices were decent, but service was horrendous . The food kept this place from being a one star rating . It's no wonder this place will never get the crowds like Ichiza.
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