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| - So I contemplated on even writing a review the FIRST time they screwed up but my boyfriend would still come eat here so I didn't. Now that we will NEVER be returning, I'll go ahead and share. So about two months we went to get a gyro and a falafel, we said, on the gyro, no tomatoes or onions. We get home, and there's onions on the gyro. We called, they gave us credit. Two weeks later we decide to use our credit and get again, the same thing, a falafel and a gyro. We get home, no hummus. Which the falafel comes with. We go back, "hey do you guys messed up again only on a different item." The blonde girl with the side ponytail said "okay we'll write your name down for next time". So today we go to get two chicken salads, come home after a long day, excited to eat. MY SALAD HAS A HAIR AT THE BOTTOM OF IT. We then called and the blonde girl answers and says "well if you're not going to show me the hair in the salad I can't do anything about it" we said well "you've done it before cause you guys have messed up TWICE BEFORE" and she says "well there's new rules so..." So my boyfriend says "can I speak to the manager?" And she says with the smartest tone "I am the manager!" We were appalled that a "manager was talking to us with that kind of attitude." My boyfriend said "well how come the guy who was there had "manager" on his name tag?" And she goes "he's another manager."
We were so fed up and just told her to have a good day. Instead of her saying "I'm really sorry about what happened today. I hope you guys do come back to our establishment." She says "thanks! You too!!"
Hair in food, crappy customer service that can never get anything right. Figure it out.
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