Let me start this by saying that I emailed them TWICE to give them a chance before writing this review.
First and last time coming here...
1. So after talking with them on the phone and explaining the type of cut I wanted for my havanese (which i told them he was), he came back nothing even close. I asked for a puppy cut and his tail to be cut short, but not a rat tail and what I got was a poodle-ish looking dog with a tail and ears that had not been touched.
2. The price. No where on the site do they list prices but they give you a range based on the dog breed. Going by that I figured he should have been $40-$45 (price for a shih-zu) since my guy is 10lbs. Instead it was $55...
Once again I said I have tried twice to get a response by email and no luck... Horrible!