Brought my parents from Palm Springs to visit my sister and her family. Stopped here for lunch with seven of us, at my sisters suggestion. Greeted immediately with smiles and given three options to sit. We came in three waves and waitress was great with getting drinks and then our order. I ordered the hangover medium rare. Burger came out PERFECTLY done. Had tots as side as suggested by my brother in law and wasn't disappointed. As the manager started bringing out meals I mentioned "what happened to our appetizers?" He said he'd find out. Waitress came out and took full responsibility for us not getting appetizers. We said we'd take them anyway. Management made adjustment to bill for late appetizers. Most of us had burgers, all different and we all loved them. I will definitely be back when in town.