When your loan specialist makes you feel like he is doing a loan for his family member, that's worth yelping about. I was so blown away by Nick Esposito. I was referred to him from a friend, and thought this was going to be just another headache with multiple frustrations. He was upfront, organized, and most importantly, knowledgeable about his craft. There is no doubt I will return to him for ANY home finance needs that arise, as well as try and refer anyone I care about over to him. Thank you so much Nick. I hope you come across customer service in your life like the kind you provide for your clients.