some of the implements could be better quality such as attachments to dryer nozzles which keep flying off. The spray pressure is always low and this is hard to do my Newfoundland mix. I never felt very welcomed, but the place is a greatly needed business to the area.
Conditioner used (Paul mitchel, I think) is practically useless. Bring your own.
It can get congested as owners and staff bring their own dogs in for the day and I've seen them run around and compete with customers dogs