I'm a repeat customer. What appeared to be a clogged kitchen sink (at my folks' home) turned out to be much more. Called Chris immediately for a second opinion; not only was he was able to provide an estimate the very next morning, everything was repaired within 48 hours with minimal damage all around. Additionally, he provided updates/pics during the whole process (from quoting to completion).
A+ at all levels. Chris is my go-to guy for any plumbing/sewer needs. Period. If only he would expand a bit further west :)