Ummm. It's ok. My first issue is that the service is not always great. We consistently have to ask for plates/utensils, and the staff is not really observant when you need a drink refill. The other week my kid spilled her water and the bus boy handed us towels so we could clean the whole table ourselves. I didn't mind helping but the seriously stood there and watched us juggle plates and cups ourselves.
Our second issue is with the appetizers. We eat here weekly because my kids really like it and there are a few dishes we order every time. Lately though, our cheese crisps have been coming out burnt and partially inedible. Last night the chicken chimis my daughter wanted came out burnt so badly that I can't believe they actually served them to us. If I had hit her on the head with one I may have caused an injury. When I pointed it out, the guy who brought them for our server actually tried to ignore me. We got a replacement set but they came after a few others in our group were already finished eating. Seriously they could have made a set on the fly. I would have liked to have told the manager but she asked how things were as she walked away and there was no sign of her when we left. I really hope they read these reviews or I'm going to find another place.