The owner Oscar saw my previous review and pictures of what had happen in his shop. He made it a point to reach out multiple times and drag me back in also let go of the barber that did such a bad job before. He Does care about his customer, shop and the name he's building for the gentlemen chambers. He's making it right the his cuts and service. Sometimes you get a bad egg and I was just unlucky enough to get that the couple days the bad egg was around ! Fresh lines great cut from Oscar on Thanksgiving ! Thankful for you reaching out !!